Generally, if the menu option to send a file isn't available, this means that the administrator has disabled file transfer capabilities for that user. For more information about Skype for Business Online network requirements, go to the following Microsoft Knowledge Base article:Ģ409256 You can't connect to Skype for Business Online, or certain features don't work, because an on-premises firewall blocks the connection More Information If a user doesn't see the option to transfer files, verify that file transfer capabilities are enabled for that user.įirewalled networks must meet the network requirements for Skype for Business Online. For Skype for Business Online administrators If you receive an error message when you send or receive files, make sure that the file type being transferred isn't one of those that is listed in the "More Information" section. Solution For Skype for Business Online users You can't send pictures directly in an Instant Messaging (IM) conversation.When you send files to contacts, you receive an error message.You can't upload file attachments in Skype for Business Online meetings.
In this situation, you may experience the following issues: If you're not sure how to close or quit an app on your device, you'll need to check the manufacturer's website for details.Assume that in an Office 365 environment, you try to send or receive files or attachments in Lync through Skype for Business Online (formerly Lync Online). Quit and restart the Skype app to refresh the connection.Learn more about why you may not be getting notifications on your mobile or desktop. Your notification settings can affect whether you receive new incoming message alerts or not. Check your notification settings for mobile or desktop.If you have your status set to Do not disturb, you won't receive new message notifications. Check your presence status on mobile or desktop.Select Connect and you'll be taken to your browser to finish the process.
If you don't have an internet connection, you'll receive a banner in Skype saying No internet connection. If you are connecting to a new public Wi-Fi network, you'll receive a banner saying Finish your Wi-Fi setup.
We're always making improvements, so be sure to keep Skype updated for the best performance. The site will tell you if there are any reported issues. Having problems sending or receiving messages in your Skype chats? The following tips should help.
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